Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After some months of non-use I can’t start up the program

  • No replies
  • 0 have this problem
  • 3 views
more options

Running MacOS 15.5. Former Firefox user, have not used Firefox for many months. Recently (last few months) when trying to startup Firefox it has not run successfully; always fails with an error message something like “Unable to load user profile …” and then Firefox immediately exits. Today downloaded newest Firefox v139.0. Now the same thing happens; but the failure message comes in Icelandic and Firefox exits immediately. How can I get past this ?

Running MacOS 15.5. Former Firefox user, have not used Firefox for many months. Recently (last few months) when trying to startup Firefox it has not run successfully; always fails with an error message something like “Unable to load user profile …” and then Firefox immediately exits. Today downloaded newest Firefox v139.0. Now the same thing happens; but the failure message comes in Icelandic and Firefox exits immediately. How can I get past this ?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.